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Kelly D. Pitts

Public Information Officer

555 Bay Rd Dover, DE 19901

(302) 744-2304 / Fax: (302) 736-2279

Email:  kelly.pitts@co.kent.de.us


Office Hours: 8:00am-5:00pm Mon.-Fri.

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Kent County Department of Public Safety Awarded Re-Accreditation:

DOVER, DE - The International Academies of Emergency Dispatch (IAED) located in Salt Lake City Utah, has awarded Re-Accreditation as an Emergency Fire Dispatch Center of Excellence to Kent County Department of Public Safety.
Kent County Department of Public Safety was the 6th center in the world to be awarded this highest distinction for their comprehensive implementation and compliance with the Fire Priority Dispatch System (FPDS) and associated “20 Points of Excellence”.
The FPDS is the world’s most widely-used 911-type pre-arrival instruction and dispatch - life support protocol system. Composed of scripted telephone instructions for water rescue, trapped in structure fire and person on fire, the FPDS has been credited with helping to save lives.
Attaining Re-Accreditation demands proper oversight, careful FPDS compliance, and certification for all emergency call-takers and fire dispatchers.
Earning this Re-Accreditation award is voluntary and involves completing a detailed self-study and analysis. This accomplishment not only demonstrates the Kent County Department of Public Safety’s commitment to exercising best practice standards for Emergency Fire Dispatch, but yet serves as a model for all international practice standards for Emergency Fire Dispatch worldwide. ##END###
Kent County Levy Court is the executive authority in Kent County, Delaware, charged with overseeing the daily operations of county government. For additional information about this release, contact Public Information Officer, Kia Evans, at (302)-744-2304.

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