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Kent Patch

Emergency Medical Services

Deputy Chief John A. Tinger 

Assistant Director

911 Public Safety Blvd.  Dover, DE 19901

(302) 735-2180 / Fax: (302) 735-2186

Email:  John.Tinger@KentCountyDE.gov


Office Hours: 8:00am-5:00pm Mon.-Fri.




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Mission and Values
Patient Care Report
EMS Protocols
Community Engagement

Our mission is to be a leader in meeting the present and future health care needs of the citizens and visitors in our community through a network of high quality advanced life support services, education and prevention programs which share common goals and values.




Service: We are committed to help the sick and injured by providing superior service to our patients and our community with skill, concern and compassion.


Quality: Because our patients are our primary concern, we will strive to achieve excellence in everything we do.


People: The men and women who are our paramedics, and those associated volunteers, physicians, nurses and students are the source of our strength. They will create our success and determine our reputation. We will treat all of them with respect, dignity and courtesy. We will endeavor to create an environment in which all of us can work and learn together.


Stewardship: Fulfilling our mission requires that we use our resources wisely and with accountability to our publics.


Integrity: We will be honest and fair in our relationships with those who are associated with us, and other health care workers as well.

Individuals requesting copies of patient care reports filed by the Kent County Department of Public Safety Emergency Medical Services may only do so with the patient's permission or via a court order (subpoena) from a court with appropriate jurisdiction.


Requests for EMS records must contain the following information:

  • Name of the patient
  • Patient's age and date of birth
  • Date and approximate time of day of the paramedic response
  • Address of the paramedic response
  • Type of incident (motor vehicle crash, difficulty breathing, etc.)

The request for records should also include contact information in the event further information is required to research the record.


What to Include

 Requests for records must include the following items:

  • Requests from individuals, whether the patient or an individual authorized by the patient, must include a photo copy of a government issued picture identification of the requesting individual, such as a driver's license. If the request is on behalf of a patient who has died, the requesting individual must provide verification of power of attorney for the patient.
  • Requests from law offices must include a letter of representation, to include a statement of whether Kent County Department of Public Safety, Emergency Medical Services Division and/or the paramedics are anticipated as parties to any potential legal action.


Requests for patient care reports may be directed to:


EMS Records Custodian

Emergency Medical Services Division

Kent County Department of Public Safety

911 Public Safety Blvd

Dover, De 19901



Format of Request

The Emergency Medical Services Division will only accept original copies of requests for patient care records. Fax or electronically sent requests or those missing any of the required items will not be processed.

KM5 - On-Duty Paramedic Supervisor 24 hr

Click here for map / directions

911 Public Safety Blvd. Dover, DE 19901

Phone: (302) 735-2187 Fax (302) 735-2186


KM6 - Northern Unit

Click here for map/ directions

5100 Wheatleys Pond Road Smyrna, DE 19977

Phone: (302) 653-4690 Fax (302) 653-4695


KM7 - Central Unit

Click here for map / directions

911 Public Safety Blvd. Dover, DE 19901

Phone: (302) 735-2185 Fax (302) 735-2186


KM8 - Southern Unit

Click here for map/ directions

20 Clark Street Harrington, DE 19952

Phone: (302) 398-4076 Fax (302) 398-4876


KM9 - Western Unit - Power Unit 0700-1900

Click here for map / directions

2500 Forrest Ave Dover, DE 19904

Phone: (302) 760-4973  Fax (302) 735-2186


KM10- Southeast Corridor

Click Here for Map/ directions

6 Front St, Frederica, DE 19946

Frederica Fire House, Frederica Delaware

Phone: (302) 335-8300


KM19 - Power Unit Supervisor 0700-1900

Phone: (302) 735-2185 Fax (302) 735-2186

Do you need Paramedics to attend your event?


Are you looking for medical coverage at your event?


Click here to see what we Offer for Community engagements.


Our services include:


  • Paramedic Static displays on Emergency Medical Services
  • Medical Coverage at Special Events
    • Bike Team of Paramedics roaming your event
    • Medical Gator deployment
    • Full Emergency Vehicle deployment
  • Educational offerings 
    • CPR
    • First Aid
    • Stop the Bleed
    • Response to Active Shooter
    • Narcan Training
  • Car Seat Checks
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555 Bay Rd Dover, DE 19901

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