Public Safety Kent County

Kent Patch

Emergency Medical Services

Deputy Chief John A. Tinger

Assistant Director

911 Public Safety Blvd. Dover, DE 19901

(302) 735-2180 / Fax: (302) 735-2186

Email: John.Tinger@KentCountyDE.gov

Office Hours: 8:00am-5:00pm Mon.-Fri.

Units Polis -police

Mission and Values

Patient Care Report

EMS Protocols

Stations

Community Engagement

Mission
Our mission is to be a leader in meeting the present and future health care needs of the citizens and visitors in our community through a network of high quality advanced life support services, education and prevention programs which share common goals and values.

Values

Service: We are committed to help the sick and injured by providing superior service to our patients and our community with skill, concern and compassion.

Quality: Because our patients are our primary concern, we will strive to achieve excellence in everything we do.

People: The men and women who are our paramedics, and those associated volunteers, physicians, nurses and students are the source of our strength. They will create our success and determine our reputation. We will treat all of them with respect, dignity and courtesy. We will endeavor to create an environment in which all of us can work and learn together.

Stewardship: Fulfilling our mission requires that we use our resources wisely and with accountability to our publics.

Integrity: We will be honest and fair in our relationships with those who are associated with us, and other health care workers as well.

Individuals requesting copies of patient care reports filed by the Kent County Department of Public Safety Emergency Medical Services may only do so with the patient's permission or via a court order (subpoena) from a court with appropriate jurisdiction.

Requests for EMS records must contain the following information:

Name of the patient
Patient's age and date of birth
Date and approximate time of day of the paramedic response
Address of the paramedic response
Type of incident (motor vehicle crash, difficulty breathing, etc.)

The request for records should also include contact information in the event further information is required to research the record.

What to Include

Requests for records must include the following items:

An original copy of an Authorization for Release for Medical Records. Click to Download Authorization for Release of Medical Records

Requests from individuals, whether the patient or an individual authorized by the patient, must include a photo copy of a government issued picture identification of the requesting individual, such as a driver's license. If the request is on behalf of a patient who has died, the requesting individual must provide verification of power of attorney for the patient.
Requests from law offices must include a letter of representation, to include a statement of whether Kent County Department of Public Safety, Emergency Medical Services Division and/or the paramedics are anticipated as parties to any potential legal action.

Requests for patient care reports may be directed to:

EMS Records Custodian

Emergency Medical Services Division

Kent County Department of Public Safety

911 Public Safety Blvd

Dover, De 19901

Format of Request

The Emergency Medical Services Division will only accept original copies of requests for patient care records. Fax or electronically sent requests or those missing any of the required items will not be processed.